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World Heritage Trails (WHT) is based in the City of Bath, England, and offers driver-guided tours throughout the UK. These are private tours, tailor made for individual clients. WHT is fully licensed and insured for Private Hire by Bath and North East Somerset Council.
Quoted prices include:
- a personal itinerary, designed just for you
- an expert driver-guide (Member of the Institute of Advanced Motorists)
- a spacious, air-conditioned VW Caravelle
- in-car refreshments
Prices are calculated on the basis of time and mileage, and any additional relocation costs at the beginning and end of a tour.
For example, an 8-hour tour covering about 100 miles costs £400. A 4-hour tour covering 100 miles costs £250. Extra charges may apply to tours that do not begin and end in Bath.
Quoted prices do not include:
- entrance fees to museums etc
- meals etc
- overnight accommodation
You will be advised on entrance fees to museums and sites.
There are no ‘hidden extras’!
Payment can be made by International Bank Transfer, PayPal (+10%) or cash on the day.
Full and final payment must be made on the day of travel.
TERMS & CONDITIONS
Descriptions: All descriptions provided in itineraries are given in good faith and are believed to be accurate at the date the tour itinerary is prepared. However, I cannot accept responsibility for any variation made after that date which is beyond my control.
Changes to Tours: I make every effort to adhere to the agreed tour itinerary. In the rare circumstances that alterations have to be made, I undertake to inform the client or their agent as soon as possible. If a tour is booked through an agent, then I will work through that agency, who will respond on behalf of their clients.
Deposits: Deposits may be required for certain tours, in particular extended tours of more than two days. The amount of deposit will vary depending on the tour, but I will set out payments clearly at an early stage when developing a tour. In the case of advance payments, all monies pre-paid are held on deposit until the conclusion of the tour.
Payment: Any balance or full payments will be due after the conclusion of the tour. Payment will be by invoice and my terms are net over 15 days. Cheques (Stirling only) should be made payable to World Heritage Trails. Payments can also be made by International Bank Transfer, Pay Pal (+10%), cheque (Sterling only) or in cash on the day.
Cancellations: I operate the following cancellation policy. A cancellation becomes effective on the date it is received in writing from the client or the agent and the following cancellation charges will come into effect. If a tour is cancelled 28 days or less before it is due to start I reserve the right to claim 10% of the full fee. If it is cancelled 48 hours or less prior to the start time then I reserve the right to claim 50% of the full fee. I will invoice or reimburse the client or their agency accordingly.
In the event of mechanical failure or illness, I will make every effort to ensure that the tour goes ahead using alternative transport and driver. However, in the unfortunate event of a tour having to be cancelled due to mechanical failure or illness, the client will be reimbursed in full.
Insurance: I am fully licensed and insured for Private Hire with Bath and North East Somerset Council. I accept no responsibility for lost luggage, medical expenses, etc. You are advised to take out full insurance to cover such eventualities for the period you are away from home. Any baggage and personal effects shall at all times and in all circumstances be at the owner's risk.
Complaints: If you have any cause for complaint, you should notify me immediately and I will make every effort to rectify the situation and reach an amicable settlement. If you have not contacted me within 14 days, then you will have been taken to have waived any claim that you may have had against World Heritage Trails.
Nick Jones, World Heritage Trails, Bath